Archive for November, 2014

How You Can Benefit from Third Party IT Support from DHA

Wednesday, November 26th, 2014

 

Your operation needs to be focused on priority tasks at all times in order for it to be successful. Dealing with IT issues such as basic services, security, and data hosting takes away time that would be better spent on higher priority tasks. Nevertheless, IT is a vital component of your operation, forming the backbone that allows countless objectives to be pursued and accomplished. In order to fully realize the potential of your operation, you need third party IT support from DHA.

 

Third party IT support ensures that all of your essential IT functions are not only accounted for but fine tuned for the best possible performance. Learn about the third party IT support services DHA offers below.

 

IT Services

 

Our IT services include:

 

  • Website Development
  • System Administration
  • Data Integration
  • Infrastructure
  • Help Desk Support
  • System Validation and Verification Testing
  • Rapid Prototyping

 

IT Security

 

IT security has never been more important than it is now. You need confidential and sensitive information to be secured from hackers and intrusion attempts. We understand the critical importance of IT security in today’s world, and strive to be on the cutting edge of IT security. We offer:

 

  • ISO
  • Network and Physical Security
  • Critical Infrastructure Protection
  • Risk and Vulnerability Management (Penetration Testing)

 

Data Hosting

 

You need data hosting and storage you can trust. Data needs to be accessible at all times, but it also needs to be secure. We provide turn-key data hosting solutions customized to fit your needs.

 

  • TurnKey Services
  • Tape Media Storage
  • Rack and Stack
  • Power and Cooling

 

third party IT solution

 

 

An award-winning management consulting and contracting firm primarily serving federal, civilian and defense agencies, DHA group supports clients’ mission-critical work by delivering expert professional services. Follow us on social media on FacebookLinkedInTwitter or Google+.

 

Tech Support Scammers Shut Down by Federal Court

Thursday, November 20th, 2014

 

Tech and IT support is a necessity for every enterprise today. Unfortunately, scammers know this, and use this knowledge to take advantage of tech users by creating software that falsely informs them that their computers are malfunctioning, and then offers a sales pitch for a high-price fix for these computer problems, which don’t actually exist.

 

Scammers make big money selling these fake tech support services in the guise of legitimate software. Three big names involved in litigation with the federal court include PC Cleaner, Inbound Call Experts and Boost Software. All three sell software that markets itself as legitimate, only to inform the user during installation that there are critical problems with the machine. The software then informs the user that the company’s tech support can fix the machine, at a high price. Users may receive a call from the company’s telemarketers in an attempt to further the pitch.

 

The federal court temporarily shut down two of these telemarketing companies yesterday, according to the FTC. This isn’t the first time the FTC has punished fraudulent tech support scammers, according to IT World.

 

In July the agency got a US District court to slap the operators of several international tech support rip-offs to pay more than $5.1 million in fines and retribution on charges they masqueraded as major computer companies, including Dell, Microsoft, McAfee, and Norton, to trick consumers into believing their computers were riddled with malware and then charge them to “fix” the “problems.”

 

The FTC also has a number of tips for dealing with suspicious tech support software or telemarketers:

 

  • Don’t give information to an unknown caller who is soliciting you over the phone. This includes credit card information, passwords, or any information that could allow them to take control of your computer remotely.

 

  • Caller ID is not always an effective way to authenticate a caller, as they can bypass the ID and make the number appear legitimate.

 

  • Any attempt to pressure you into paying an immediate or subscription fee for tech support is probably not legitimate.

 

  • If you are searching for tech support, look for contact information on your tech support company’s page or software package. If you search for tech support online, you may get scammers ads which may appear to look legitimate but are not.

 

tech support scam

 

For all of your facilities and logistics needs, trust the experience of DHA. An award-winning management consulting and contracting firm primarily serving federal, civilian and defense agencies, DHA group supports clients’ mission-critical work by delivering expert professional services. Follow us on FacebookLinkedInTwitter and Google+.

 Source

http://www.itworld.com/article/2850041/ftc-gets-federal-court-to-shut-down-120m-tech-support-scam.html

 

The Benefits of Facilities and Logistics Support from DHA

Thursday, November 13th, 2014

 

DHA offers comprehensive facilities and logistics support for clients in both the public and private sectors. We understand the importance of support in these areas, as they both serve to form the backbone of a successful operation. With facilities and logistics support, an operation can move forward and focus on mission-critical work.

 

Facilities and Logistics Support

 

Hardware and Software Supplies

 

The latest hardware and software are essential. They promote productivity and efficiency, ensuring that your operation is not held back by physical limitations. We work with the leaders of the modern IT infrastructure industry to bring you a definitive network of hardware and software suppliers. You can easily acquire the hardware and software equipment you need through our IT network. Additional services we offer include equipment installation, radios and surveillance cameras, and cable and cabling supplies and tools.

 

Inventory Management

 

Managing inventory is a big task that has a big bearing on your operation. Supplies need to be ordered, stored and distributed, all while being tracked on a 24/7 basis. We apply our extensive experience in inventory management to organize your inventory in the most efficient way possible, applying cost-saving techniques and strategic management to get the most out of your inventory. Services offered include warehousing, purchasing, and distribution.

 

facilities and logistics

 

For all of your facilities and logistics needs, trust the experience of DHA. An award-winning management consulting and contracting firm primarily serving federal, civilian and defense agencies, DHA group supports clients’ mission-critical work by delivering expert professional services. Follow us on FacebookLinkedInTwitter and Google+.

 

Operations Support: Training, Intelligence, and Administration

Thursday, November 6th, 2014

 

Operations support enables your operation to function at a higher level of efficiency and effectiveness. The three core areas in which we provide operations support are training, intelligence analysis, and administrative services. Each of these three individual areas are important in their own right for the success of an operation, and together their effectiveness is critical for an operation to proceed. Operations support from DHA is geared towards optimal performance in all alreas.

 

Operations Support

 

Training

 

Training builds the groundwork for a successful operation. No operation can proceed without proper training, which is why we place a firm emphasis on proper training. All of our training protocols can be customized to suit the nature of the operations of our clients. We provide training facilities and materials, instructors and facilitators. From curriculum development to presentation/briefing development, to user manual development, our goal is to ensure that your operators are expertly trained in every capacity.

 

Intelligence Analysis

 

Timely, accurate, and complete intelligence gathering, analysis, and gathering is the goal of our intelligence services. Our highly-trained and experienced analysts are objective in their gathering of intelligence and exercise discretion in all situations while keeping a focus on the mission and its scope.

 

Administrative Services

 

Administrative needs of the operation need to be met on a day-to-day basis. These tasks are just as critical to the success of the operation as intelligence analysis and training. Our experienced staff understands the administrative needs of government and private sector operations.

 

operations support

 

 

An award-winning management consulting and contracting firm primarily serving federal, civilian and defense agencies, DHA group supports clients’ mission-critical work by delivering expert professional services. Follow us on FacebookLinkedInTwitter and Google+.